Privacy Policy

Teachers Love Stationery.Club™ is fully committed to protecting your privacy and we adhere to the General Data Protection Regulations (GDPR) following implementation on the 25 May 2018, in relation to our collection and processing of your personal data.

The purpose of this policy is to provide clear information about what Teachers Love Stationery.Club™ does with your personal data. This information is available on our website. Please read it carefully to understand what data we collect and how we use it.

Teachers Love Stationery.Club™ is owned and managed by Ben Thompson. For the purposes of GDPR the data controller and data processor is Ben Thompson. Contact: admin@teacherslovestationery.club

Teachers Love Stationery.Club™ only collects and processes your personal data in a confidential and lawful way.

What data do we collect?

If you subscribe to Teachers Love Stationery.Club™ and/or place an order through our website or sign up to marketing information or respond to a contest, survey or other promotional feature, we will collect personal information that you voluntarily provide to us.  This information may include your contact details including name, address, email, telephone number and, where you provide it, some categories of other personal information. We do not collect any personal information about you unless it is voluntarily provided by you.

How do we collect it?

Teachers Love Stationery.Club™ directly collects data given by you when you contact us online, via the telephone, email or webform. We may also collect data from you if you voluntarily complete a customer survey or provide us with a review.

No personal data is collected about you when visiting the Teachers Love Stationery.Club™ website. Anonymous tracking data is collected and analysed by Google Analytics and Matomo, however, to help determine the effectiveness of advertising. As individuals cannot be identified by this data it is not considered to be covered by the General Data Protection Regulations.

Teachers Love Stationery.Club™ uses an Office 365 account for all email purposes which is subject to Microsoft privacy conditions.

How will we use your data?

Teachers Love Stationery.Club™ will use your data to enable us to carry out our obligations arising from any contracts entered into between you and us.

We may also use your data to gather information to enable us to improve our service, to monitor use of our service, to provide you with special offers and other services that we may offer and to notify you of any changes to our service.

Records held for financial reporting and tax purposes are limited to your name, services purchased, price paid and dates of delivery. Invoice/Payments are processed by PayPal, according to their privacy conditions.

Your personal data will be treated in the strictest confidence and will not be shared with third parties, other than for the purposes described below:

· To share records held for financial reporting and tax purposes with an accountant and/or HMRC.

· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

· In order to enforce or apply our terms of use or terms and conditions of supply and other agreements

· To protect the rights, property and safety of Teachers Love Stationery.Club™, our customers and others

· To exchange information with other organisations for the purposes of fraud protection and credit risk reduction.

How do we store your data?

All personal data held by Teachers Love Stationery.Club™ is stored securely in order to maintain confidentiality and minimise the risk that records may be viewed by people outside the company.

Personal data not used for providing a service is kept for 5 years, unless consent is withdrawn in which case it will be deleted immediately. 

Payment records for accountancy and HMRC purposes are retained for 7 years.

All personal data exceeding the above timescales will be securely deleted.

Your Data Protection Rights under GDPR.

Teachers Love Stationery.Club™ would like to make sure that you are fully aware of your data protection rights, as follows:

The right to access: you have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification: you have the right to request that we correct any information that you believe is inaccurate.

The right to erasure: you have the right to request erasure of your personal information, under certain conditions.

The right to restrict processing: you have the right to request that Teachers Love Stationery.Club™ restricts the processing your personal data, under certain conditions.

The right to object to processing:  you have the right to object to Teachers Love Stationery.Club™ processing your personal data, under certain conditions.

The right to data portability:  you have the right to request that Teachers Love Stationery.Club™ transfer the data that we hold on you to another organisation, or directly to you, under certain conditions.

If you wish to make a request, we have one month to respond to you.

If you wish to exercise any of the above rights or to raise a complaint regarding Teachers Love Stationery.Club™'s handling of your personal data, you should contact: admin@teacherslovestationery.club

If you are not satisfied with the response from Teachers Love Stationery.Club™ regarding the above or you believe the processing of your personal data is not in accordance with the law, you have the right to lodge a complaint with the Information Commissioners Office.

What are cookies and how do we use them?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

We use cookies to improve your experience on our website, including keeping you signed in and understanding how our customers use our website.

How to manage cookies.

You can set your browser not to accept cookies – visit allaboutcookies.org but, in a few cases, some of our website features may not work as a result.

Changes to our privacy policy.

Teachers Love Stationery.Club™ keeps its privacy policy under regular review and places any changes on its website. Where appropriate, we will also notify you by email.

If you have any queries or questions about this privacy policy, please contact Ben Thompson by email: admin@teacherslovestationery.club