General Terms & Conditions

General

Teachers Love Stationery.Club® is a trading name of Teachers Love Stationery.Club Ltd. We are registered in England and Wales under number 12676842. Our registered office is 7 Bell Yard, London, WC2A 2JR. Our VAT number is 374823964.

Orders and Contracts

Please read these Terms and Conditions carefully. These Terms and Conditions govern your access and use of the teacherslovestationery.club websites and mobile sites (collectively, the “Site”) as well as the provision and sale of products and services by Teachers Love Stationery.Club® and/or its affiliates and/or fulfilment providers, as the context may require (“Teachers Love Stationery.Club® “we,” “us,” or “our”). By accessing or using this Site you agree to be bound by these Terms and Conditions and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms and Conditions. If your use of this Site on behalf of any business, organisation, or other entity of any kind, you represent and warrant that you are authorised to accept these Terms of Use on its behalf and to bind such business, organisation, or entity to these Terms and Conditions.

Every offer of a Teachers Love Stationery.Club® product and/or service on our Site as well as every transaction, order and agreement that is concluded through our Site is governed by our Terms and Conditions. The applicability of any terms and conditions of the customer or any third party on behalf of the customer is expressly dismissed and shall not apply, even if Teachers Love Stationery.Club® has not specifically rejected them.

Teachers Love Stationery.Club® reserves the right to make changes to this Site and to these Terms and Conditions at any time without prior notice. You should review these Terms of Conditions each time you access this Site. You also agree that we may provide all legal communications and notices to you electronically by posting them on this Site or, at our election, by sending an e-mail to the e-mail address you provided to us. You may withdraw your consent to receive communications from us electronically by contacting admin@teacherslovestationery.club

Teachers Love Stationery.Club® Creative Services are subject to the additional Creative Services Terms and Conditions found here: https://teacherslovestationery.club/creative-services-t%26c

Terms of Sale

Teachers Love Stationery.Club® has the right to refuse any request made by you and to terminate any orders or use of our services immediately in the event of any breach of these Terms and Conditions. All our offers and promotions are without any obligation and subject to availability and confirmation of the order. An agreement between you and Teachers Love Stationery.Club® is subject to our acceptance of the order and will be formed when you receive the Order Confirmation by email.

Copyrighted Materials for Limited Use

This Site contains graphics, photographs, images, document layouts, artwork, text, fonts, music, and other information (referred to herein as “Content”). This Site and all Content are the copyrighted property of Teachers Love Stationery.Club® or the copyrighted property of parties from whom Teachers Love Stationery.Club® has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions. Teachers Love Stationery.Club® reserves the right to add to, delete from, or modify any part of Content at any time without prior notice. Any modifications to Content, whether by You or Teachers Love Stationery.Club® remain the property of Teachers Love Stationery.Club® and its licensors.

Use of Site

You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering products or services solely through Teachers Love Stationery.Club® (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorised or permitted. Obtaining Products from Teachers Love Stationery.Club® does not entitle you to use any portion of Content apart from the finished Products as they are supplied by Teachers Love Stationery.Club®.

You agree to use this Site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilised as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libellous, threatening, harmful, obscene, malicious or otherwise objectionable. Teachers Love Stationery.Club® reserves the right, in Teachers Love Stationery.Club®’s sole discretion, to refuse to accept any content provided by you to Teachers Love Stationery.Club® or to process any order at any time and for any reason. Teachers Love Stationery.Club® also may terminate its service to customers found to be using Teachers Love Stationery.Club® to engage in undesirable activities or otherwise violating these Terms and Conditions. You agree that Teachers Love Stationery.Club® shall have no liability of any kind to you or to any third party arising from such refusal or termination.

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorisations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products, including any third party material made available via a third party design service which may be accessed via the Site. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorise Teachers Love Stationery.Club® to produce the Products on your behalf. You grant Teachers Love Stationery.Club® the right to copy, modify, distribute, use, create derivative works of and vectorise any content you have uploaded for the purpose of fulfilling your order and/or marketing products or services to you. Moreover, you warrant that you have sufficient rights to permit Teachers Love Stationery.Club® to copy, distribute, use, modify, create derivative works of and vectorise any uploaded content for the purpose of fulfilling your order and/or marketing products or services to you.

Transfer of Title

The customer agrees that the risk of loss and title for any Product pass to you upon our delivery to our carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.

Intellectual Property 

You acknowledge and agree that all materials and resources that are made available to you by Teachers Love Stationery.Club™, either directly or via our website, are for your sole personal use and are not to be modified or adapted or shared in any way with third parties. This includes, but is not limited to, colleagues, family and friends.  The name Teachers Love Stationery.Club® and any associated logos, texts, images, graphics and other materials are the property of Teachers Love Stationery.Club® and are protected by copyright, trademark and/or other proprietary rights and laws. All of our website's content is the property and copyright of Teachers Love Stationery.Club™. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site.

If you have any queries about these terms and conditions, please contact us at: admin@teacherslovestationery.club

Purchase of Membership Packages

Teachers Love Stationery.Club® Membership Packages (“Memberships”), also known as Subscriptions, may be ordered by clicking on the Membership you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Submit Order" or equivalent button on the checkout page.

Your order constitutes an offer to Teachers Love Stationery.Club® to buy a Membership. All orders are subject to acceptance by Teachers Love Stationery.Club®. Teachers Love Stationery.Club® is not obliged to accept your order and may, in its discretion, decline to accept any order. Where Teachers Love Stationery.Club® accepts your order, it will confirm such acceptance to you by sending you an email that confirms that Teachers Love Stationery.Club® has recognised your purchase of a Membership. 

By purchasing a Teachers Love Stationery.Club® Membership you acknowledge that your Membership has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your membership will be automatically extended for successive monthly periods, at the original subscription rate. Your payment will be taken on the monthly, bi-monthly or quarterly anniversary of your first payment. Any Membership cancellations need to be done prior to the 20th of the month before your next monthly, bi-monthly or quarterly subscription box is due to be sent, i.e. if a member's next due box is June's box, then the membership must be cancelled before the 20th May.  For cancellations made after the 20th of the month before the next box is due, Teachers Love Stationery.Club® reserves the right to process payment and deliver the box as per the membership agreement.  To cancel your subscription you must email us at admin@teacherslovestationery.club or admin@teacherslovestationery.co.uk we will respond to you in a timely manner with confirmation of your cancellation. Teachers Love Stationery.Club® may submit periodic charges (e.g., monthly, bi-monthly or quarterly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method.  All subscription boxes remain the property of Teachers Love Stationery.Club® until full payment is received for them.

Gift subscriptions cannot be cancelled once they have been purchased and the first box sent.

Teachers Love Stationery.Club® will not refund any payments when the Membership box has already been sent.

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law.

Prices and Payments

Our prices for the Memberships available are set out on our website. Please contact us at admin@teacherslovestationery.club if you have a query or require clarification.

Payment in full is required before we can confirm your Membership.

Please contact us at admin@teacherslovestationery.club if you have any queries or need to make payment via an alternative method.

We reserve the right to modify, update or run promotions on any service at any time. 

We reserve the right to change the price of our Memberships at any time. If prices do change will inform you in advance and give you the opportunity to cancel your Membership before the price increase comes into force.

Damaged or faulty goods

If you receive a damaged or broken box, or any products are faulty, please contact us via admin@teacherslovestationery.club and we will arrange for replacements to be sent.

Returns and Refunds

A full refund will be provided if your box is unopened. You can return it to us within 14 days of receipt. Please contact us at admin@teacherslovestationery.club to arrange a return. Please note that we can only offer a free of charge return if you've been in contact with us first.

Boxes that have been purchased as part of a gift subscription cannot be returned.

Once an order has been processed on either the monthly, bi-monthly or quarterly anniversary of your original payment date, we are unable to issue you with a refund unless the box is returned to us unopened. As our subscription boxes are a surprise to all members, we are unable to issue refunds for those that dislike the contents once opened. This does not affect your statutory rights.

Delivery and shipping

Subscription prices include the cost of second-class delivery of your monthly, bi-monthly or quarterly boxes to addresses in the United Kingdom. Additional postage costs will be added to subscriptions for addresses outside of the United Kingdom Boxes. Our boxes are designed to fit through standard post and letterboxes. Teachers Love Stationery.Club® accepts no responsibility for boxes that are unable to be delivered and any costs that this may entail.

Purchase of other Products

Right of Withdrawal

The legal right to withdraw from the agreement with us (also called the legal right to cancel the order) within 14 days does not apply to the order of a customised Product. In relation to any of the non-customised Products you have ordered from the Site and those products or services do not attribute to your commercial or practical practice, you have a period of 14 days to withdraw from the agreement with us without giving any reason. The withdrawal period of 14 days will expire after 14 days from the day on which you receive the Products, namely physical possession of the last good. To exercise the right of withdrawal you must contact us via admin@teacherslovestationery.club  All Products remain the property of Teachers Love Stationery.Club® until full payment is received for them.

Damaged or faulty goods

If you receive a damaged or broken product, or any products are faulty, please contact us via admin@teacherslovestationery.club and we will arrange for replacements to be sent.

Returns and Refunds

A full refund will be provided if a product is returned unopened, unused and in a resale-able condition. Customised products are exempt from this Returns and Refunds policy unless they are damaged or faulty. You can return products to us within 14 days of receipt for a full refund. Please contact us at admin@teacherslovestationery.club to arrange a return. Please note that we can only offer a free of charge return if you've been in contact with us first.

If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond Teachers Love Stationery.Club®'s control and may not be covered by this Returns and Refunds policy. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer.  Please preview your designs carefully and correct any mistakes prior to placing your order. Teachers Love Stationery.Club® does not proof documents created by its customers prior to processing.

Indemnification

You agree that you shall indemnify Teachers Love Stationery.Club® and all parties from whom Teachers Love Stationery.Club® has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material that was not part of the standard Site Content and that you uploaded or otherwise provided to Teachers Love Stationery.Club® or incorporated into Products. As to clause (ii), you agree that we have the right to control the defence of any such suit, claim or demand.

Disclaimer of Warranty

The site and its content are provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement. You acknowledge that operation of the site may not be uninterrupted or error free. While we make reasonable efforts to accurately display the attributes of products, we do not warrant that product descriptions are accurate, reliable and error-free. References and links to products or services of independent companies may appear on the site. These references and links are provided "as is" without warranty of any kind, either expressed or implied.

Some jurisdictions may provide you with certain warranties or guarantees that cannot be excluded by contract ("consumer guarantees"), or only limited in certain circumstances, and nothing in these terms of use alter those consumer guarantees if it is illegal for Teachers Love Stationery.Club® to do so. If those consumer guarantees apply to you, and Teachers Love Stationery.Club® cannot legally exclude those consumer guarantees, then to the maximum extent permitted by law, Teachers Love Stationery.Club®: (1) excludes or limits those consumer guarantees; and (2) limits its liability at the option of Teachers Love Stationery.Club® to the following: (a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; (b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.

Limitation of Liability

In no event shall Teachers Love Stationery.Club® or its licensors, suppliers, or vendors, or the officers, directors, employees, or agents of any of them, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data, or profits, whether or not Teachers Love Stationery.Club® has been advised of the possibility of damage, arising out of or in connection with the use or performance of the site or of failure to provide products or services that you order from Teachers Love Stationery.Club® or its affiliates, including without limitation, damages arsing from mistake, omission, virus, delay, or interruption of service. In no event shall Teachers Love Stationery.Club® be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorised use of this site or its content or our supplied products or services. If you live in a country or state that does not allow any of the foregoing exclusions or limitations of liability or any of the disclaimers of warranties in the above section, such exclusions or limitations will not apply to you but only to the extent such exclusions or limitations are not allowed. in such case, such exclusions or limitations shall be limited to the greatest extent permitted by applicable law.

Force Majeure

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control including, but not limited to, acts of God, strikes, accidents, war, terrorism, fire, floods, epidemics or breakdown of equipment, and the party shall be entitled to a reasonable extension of its obligations. Each party shall use its best efforts to ameliorate the effects of any such failure or delay.

Feedback

Any comments, suggestions, proposals or other feedback (collectively “Feedback Information”) provided to Teachers Love Stationery.Club® in connection with the operation or content of this Site shall be provided by the submitter and received by Teachers Love Stationery.Club® on a non-confidential basis. All such comments, suggestions, and other information shall become the exclusive property of Teachers Love Stationery.Club® By submitting any such information to Teachers Love Stationery.Club® you agree that you are transferring and assigning, at no charge, all of your right, title and interest in the information, including all copyrights and other intellectual property rights. You agree that Teachers Love Stationery.Club® shall be free to use such information on an unrestricted basis.

Privacy

Teachers Love Stationery.Club® has set out in its Privacy Policy how we collect, use, disclose, store and protection the information that you submit to us during the use of our Site. This Privacy Policy applies to every Site visit, every use of our services, and every transaction and agreement that is concluded through our Site.

Miscellaneous

You must be at least 18 years old or otherwise have parent or guardian permission to use this Site. By using this Site, you represent and warrant that you are at least 18 years old or have that permission. In the event any provision hereof is found to be unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the extent necessary to allow enforceability of the provision as so limited, or, if a deemed modification is not satisfactory in the judgment of that court, the unenforceable provision shall be deemed deleted, and the validity and enforceability of the remaining provisions shall not be affected thereby.

Complaints 

You should contact us via admin@teacherslovestationery.club if you have a complaint about our service and we will endeavour to respond to you within twenty four hours

Intellectual Property 

You acknowledge and agree that all materials and resources that are made available to you by Teachers Love Stationery.Club® either directly or via our website, are for your sole personal use and are not to be modified or adapted or shared in any way with third parties. This includes, but is not limited to, colleagues, family and friends.  The name Teachers Love Stationery.Club® and any associated logos, texts, images, graphics and other materials are the property of Teachers Love Stationery.Club Ltd and are protected by copyright, trademark and/or other proprietary rights and laws. All of our website's content is the property and copyright of Teachers Love Stationery.Club Ltd. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site.

If you have any queries about these terms and conditions, please contact us at: admin@teacherslovestationery.club